Office Language

In my opinion, many offices do have a distinctive “Body Language.” After all, body language is primarily the visual expression of an inside feeling. With people, you can see it in the way they hold their arms, the position of their legs and, of course, the expressions on their faces. In offices, it’s the layout and interior design that “speaks” to you first. The minute you walk into the reception area, you feel whether it is a formal or casual environment. If the front desk is open and located close to the entry, you get a sense they are happy you are here. When the reception area is closed off and you have to tap on a closed window to get someone’s attention, the non-verbal communication makes you feel more like an intruder. Think about how many doctors’ offices are set up this way. What is the non-verbal message you get when the window slides shut as soon as you finish signing in? Something to think about as you look at your office space. Is it time to work on your reception area’s “body language”?