I’ve had the opportunity to learn directly from some of the front-line researchers in the Science of Influence. One of those experts, Dr. Robert Cialdini, was recently quoted on CNBC News about the way billionaire Warren Buffett builds trust through his shareholder...

When employers want to motivate a change in behavior from their employees, often their first instinct is to use financial incentives. That usually comes in the form of bonuses, contests and other monetary rewards… but, even when they achieve the behavior change, how...

The more hiring experience you’ve had, the more likely the answer is, “Yes.” You remember how impressed you were at the interview… then when the new hire gets on board, they under perform – or worse – they disrupt your workplace with bad behavior. What influenced you?...

In working with both employers and employees, I’ve consulted on the pitfalls of unconscious biases. Recently, I came across one that may be impacting your career path because it involves Flextime programs. On the positive side, research shows Flextime leads to higher...

Are looks really important? In studies by both psychologists and economists, the answer keeps coming up “Yes!” University of Texas Economics Professor Daniel Hamermesh reviewed several studies over the years that showed attractive people – both men and women – have a...

When I speak about Insights from the Science of Influence, most people in my audiences are amazed at how fast we form judgments about others… and how difficult it is for people to change their minds after they form the first impression. A new study from Cornell...

What is the 2016 “Word of the Year”? If you haven’t heard it, yet, here’s a hint: this newly invented word rose in usage by 2,000% in just the last year. Events like Brexit and the U.S. Presidential Election gave birth to this hyphenated adjective that is officially...

I was recently visiting the Chihuly Glass and Gardens in Seattle, and was surprised to learn that my favorite glass artist “lives the message” in my TED Talk. If you’ve ever seen his beautiful boats filled with glass floating on water, you may have wondered how Dale...

It was a thrill to give my first Ted Talk at the TEDxPlano event in Texas! I will send out the video link in about a month when it posts to the TED site. In the meantime, here’s a brief overview… I’ll try not to spoil any of the surprises (of which there were many in...

Before you bang out a quick email to a client, there’s something you should know about what thrills and what kills your image in email. People are making quick judgments about you based on things you may have never guessed were important. New research shows there are...

Business casual is great, right? Last week I was interviewed by CBS radio talk-show host George Russell about a very interesting study which showed that dressing casually for work may make you feel more comfortable, but it will not help you perform better. In fact,...

Ever met someone in business who comes across as arrogant? My executive clients say if they sense a person is arrogant, it's an instant deal-killer. So, what's the distinction between arrogance and confidence? I heard business author Dr. Alan Weiss describe it this...

A precocious monkey from an obscure Indonesian island has become an internet sensation and the subject of a lawsuit regarding intellectual property rights. The monkey absconded with a nature photographer’s camera and took a number of photographs, including some...